Store FAQs


Returns/Exchanges

Due to the limited availability of our products, all sales are final. We will happily offer exchanges due to defective or damaged products and/or sizing issues within 7 days of delivery . If 7 days have gone by since receiving your purchase, unfortunately we cannot offer you an exchange. If the same item is unavailable, we will offer you store credit to use towards another item. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all tags attached. 

To initiate a return/exchange, please email us at help@alexanderandsophia.com. Our customer service team will email you shortly with instructions on scheduling a return with us.

Shipping

All orders will ship within 3-5 business days of placing an order.  Shipping rates and times vary according to method of shipment chosen. Standard shipping will take 3-7 business days from the day the item is shipped for all domestic orders.  International orders will vary, according to each country's specifications. Merchandise will ship from Los Angeles, California. 

Photography

Fall/Winter 2013 Collection: Dewey Tann in Los Angeles, California.  

Spring 2014 Collection: Hailey Faria in Oahu, Hawaii.  

Summer 2014 Collection:  Dewey Tann in Los Angeles, California.  

Fall/Winter 2014 Collection:  Jacopo Manfren, Los Angeles, California

 


Liquid error: Could not find asset snippets/modify_lightbox_snippet.liquid